FAQ

How will I be notified about my installation?

When you sign up to HomeSecure, you will receive a confirmation email and our scheduling team will call you to organize the most suitable time and date for the installation. You will receive a text message one business day before the installation as a reminder. The text will also have the rough time slot of your installation.

On the day of your installation, your HomeSecure engineer will call you 30 – 40 minutes before they arrive to your home.

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