A Career at HomeSecure
Looking for a new challenge? Join our growing team.
CURRENT VACANY: Customer Support Role
Working in our Customer service team, you will communicate with customers by phone via inbound and outbound calls, email and chat. You’ll take full ownership of any query and resolve it for our customer, keeping them informed as you progress. On an ongoing basis you will work with our partners to ensure our customers are always taken care of.
Actively listen to our customers and anticipate their needs with empathy.
Troubleshoot any customer issue and resolve it for them, notifying management if there are gaps in our service that need action.
Accurately use our systems and support the administration of customer accounts, taking payments etc
Be focused on achieving your KPIs and challenge your own performance every day.
Interested? Click the button below and send through your CV and a cover letter.
“I joined HomeSecure at an exciting period and have had the seen the business evolve from a multi room office to a single open plan workplace. Working at HomeSecure has been a truly rewarding experience where you get to see your experience and ideas take shape in a meaningful way.
Being part of HomeSecure’s management team gives me direct access to driving and influencing our success and this open door working environment is encouraged to trickle down to all areas of the business to ensure feedback and insights always make their way back into the management meetings.”
Hugh Ryan Chief Marketing Officer
Interested in joining HomeSecure as an Employee or Partner?
Looking for an exciting new challenge or employed in a company that would pair well with Homesecure, then just email us with your details.
