What happens when my alarm activates?

Don’t worry, if the alarm has been turned off within 30 seconds, the monitoring station will not ring you. If you return home after your home was set to the Away Mode, you have 30 seconds to disable the alarm, you’ll hear your system beep until the system is disarmed.

If you don’t disable your system in the 30 second window, the alarm will ring, with a high pitched internal siren. The monitoring station will contact you or your account keyholders in the order they were provided. If they do get in touch with you, you simply need to provide them with your Secure Word to confirm everything is ok in your home.

If we can’t get in touch or we’re informed nobody is home, we’ll send out the Gardaí immediately. We’ll always contact the primary home-owners first in the event of an alarm activation.

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