I plan on doing renovation work in my home and need to move the alarm sensors

If you are getting building work done in your home that may require sensors or the alarm panel being moved you must notify HomeSecure about this work. If required we can organize one of our engineers to call out and take down the sensors and then put them back up, once the building work is completed.

Service charges will apply to take down and re-install any sensors. To fully avail of our service promise, the work must be performed by a PSA approved HomeSecure engineer.

If you’re getting work done and you won’t be home. If you don’t want to give out your alarm code, you can set up a separate alarm code for this instance. Ask the engineer about this feature on the day of your install.

Alternatively, you can disable the alarm from your app before they enter your home and set it again after they have left.

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