How to delete an account in the HomeSecure We Protect / Ajax Security System App

To delete an account, in the HomeSecure – We Protect and Ajax Security System mobile apps

1. Click on the menu icon . Select App Settings

2. Select Edit Account

3. At the bottom of the screen, click Delete Account and confirm the action by clicking Yes, Delete

4. If your account is linked to the hubs, a screen will open with a list of such hubs. Click the Next button. Please note that you will not have access to these hubs after deleting your account

5. Confirm account deletion by entering two verification codes. Codes will be sent to the phone number and email linked to the account

6. Click the Delete Account button and wait a few seconds. After the process is completed, a message on the screen indicates that the account has been successfully deleted

*You cannot cancel deleting your account after step No.6

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