From start to finish couldn't of been more helpful. The customer service team are fantastic the engineer was very helpful explained everything to me he was very neat and tidy. I am very happy with my alarm system my children and I feel safe now leaving the house. Also when alarm goes off they are very quick are contacting you. I'd give 10 stars if I could. Thank you homesecure.
I have to say that I rang home secure by mistake I actually thought I was ringing phonewatch but it was the best mistake I've made yet. Jack who I spoke to couldn't be more helpful and friendly also he's so professional at what he does. Dermot brown came to my house to do the install what a professional engineer he is he couldn't be more nice and friendly. homesecure are a much better company than phonewatch by a mega mile. Thanks again to all at homesecure u have made me and my family much more at ease knowing we have a top notch security system .
Used Home Secure to install an alarm for my elderly Mother. From Start to Finish Dealing with Lawrence and the guys at the office along with Derek the engineer, they were really professional and gave me all options. This will give me and my family peace of mind in the long run. Hopefully going forward there are no major issues.
Very easy to deal with from first contact to installation. Installation done quickly with no fuss, easy to use especially with app.
Had alarm fitted today by Dermot. Alarm was fitted very well and explained by Dermot very well . Would highly recommend Home secure very professional from start to finish. Thank you
Just wanted to say thanks for monitoring the alarm system 24/7. I would go for HomeSecure if I have to pick an alarm company again. So reliable. I couldn't recommend it more.
Very, very happy and very safe. Thank you so much.
Have to say the best decision we made was to move to this company. Their staff in the call centre couldn't have been any more understanding. My direct debit bounced as my card had expired. Called me and I explained the issue. Paid them when the new card came. They also called me to let me know one of my batteries had gone on my back door sensor. I'd of had no idea only they called me to tell me. With them just over 3 years now. Offered a very fair price as well when I was out of contract despite Phonewatch trying to get me to go back to them. Should be 6 stars!!!
Been with HomeSecure since 2017. From the start to the present they have been exceptional. Customer service is second to none, and the response time from Chubb monitoring is excellent. Service calls are prompt and the engineers are highly skilled at their work, and a pleasure to deal with. Couldn't recommend HomeSecure enough. Many thanks for this excellent service, it's worth every penny.
The customer service from start to finish was excellent. The system is so easy to use and gives great peace of mind when at home and away. Maurice the installer was a pure gent and had no problem with all the questions I had. The app gives the added peace of mind. Excellent service and product. Would definitely recommend