Will my monitoring continue during the Covid-19 outbreak?
Yes, your monitoring will continue as normal. Our monitoring station is classed as an emergency response service and will remain open. From hurricane Ophelia to the ‘Beast from the East’ nothing stops our crew, our Alarm Receiving Centre (ARC) have robust protocols in place and are well accustom to remaining open when other business may close.
All the world may be focused on Covid-19 but our security systems will be working hard to secure your home and family.
There’s some serious security and contingency measure in place. Our ARC staff monitor banks, large retail chains and even some prison services, so they are kept safe while they also monitor our 20,000 customers home’s 24 hours a day.
Our monition station also backs up to two other locations which are also staffed 24/7 so we have a plan B and C in place at all times. So, you will continue to receive the exact same service.